Put an AI employee to work in Gmail.

What an AI employee can do in Gmail

• Your inbox agent reads every new Gmail message, answers the routine ones and drafts the rest for you.
• It files each message against the right contact in your CRM.
• It tells you each morning which emails only you can answer.

An example in Gmail

A solo estate-planning attorney gets an email from someone whose father just passed and who is asking what to do about the house. The agent labels the Thread as a new matter, replies kindly with the firm's intake questions and the attorney's consultation hours, and makes clear the reply is not legal advice. When the person answers, it saves a Draft reply for the attorney with the answers summarized at the top. In the CRM, the person's record shows the email, the intake answers and the consultation request.

What stays with your people

The attorney gives the advice, sets the fee and decides whether to take the matter.

The connection

How it connects

Over Gmail's web API (HTTPS), or an MCP server where one exists. Its key is stored as a secret, scoped to the job, and never written into the AI employee's instructions. Set it up yourself in the Studio, or have us do it.

What it reads and writes in Gmail

Message, Thread, Label, Draft, Filter.

Approval level

Off, suggest, draft or autonomous, granted by you task by task. Outbound texts and deletions never pass draft.

On the record

Every call it makes to Gmail is logged with what it did and when, so a person can pick up where it left off.

Industries that often run Gmail

Questions about Gmail

Will it read my personal email?

It reads the business mailbox you connect, and AgentWorks can limit it further to certain Labels or senders.

Does it send from my address?

It drafts in your mailbox by default. You can let it send routine replies, such as intake questions, from your address.

What happens to email it cannot handle?

It leaves those unread or labeled for you and lists them in the morning summary.