Integrations · Communication

AgentWorks agents connect to Discord and automate customer communication.

Community chat used by creators, clubs and online communities. AgentWorks builds the agent around how your business uses it, and the agent records its work in your CRM so nothing it does is invisible. Get your assessment to see how it works in your business.

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What the agent does in Discord

  • Your community agent answers common questions in your Discord and hands the rest to a moderator.
  • It records member requests as tasks so none are lost in the scroll.
  • It posts your announcements on the schedule you set.

Where the work is recorded

An agent that cannot record what it did is a chatbot. Every agent writes every call, email and message, on the contact it belongs to, in the EngageSuite360 CRM your team already sees, so a person can pick up exactly where the agent left off.

Industries that run Discord with agents

DentalHealthcareLegalReal EstateConstructionProperty Management

Other Communication integrations

Gmail

Google's email, used by many small businesses through Google Workspace.

Outlook

Microsoft's email and calendar, part of Microsoft 365.

Slack

Team messaging used inside many companies.

Twilio SMS

The messaging service behind many business text lines.

WhatsApp

Messaging many customers prefer, especially outside the US.