Integrations · Communication
Put an AI employee to work in Discord.
Community chat used by creators, clubs and online communities. Your AI employee connects to it over Discord's web API, works at the approval level you set, and logs every action it takes.
What an AI employee can do in Discord
- Your community agent answers common questions in your Discord and hands the rest to a moderator.
- It records member requests as tasks so none are lost in the scroll.
- It posts your announcements on the schedule you set.
An example in Discord
A board game café runs a Discord Server for its league nights. A member asks how to sign up for this week's tournament. The agent answers from the pinned rules in the Channel, adds the member to the sign-up list and confirms in a Thread. When another member reports a rude message, the agent does not act on it; it flags a moderator with a link. In the CRM, each member who signs up has a record with their Discord name and the events they have joined.
What stays with your people
Your moderators handle reports, bans and disputes, and you set the rules and events.
The connection
- How it connects
- Over Discord's web API (HTTPS), or an MCP server where one exists. Its key is stored as a secret, scoped to the job, and never written into the AI employee's instructions. Set it up yourself in the Studio, or have us do it.
- What it reads and writes in Discord
- Server, Channel, Thread, Role, Message.
- Approval level
- Off, suggest, draft or autonomous, granted by you task by task. Outbound texts and deletions never pass draft.
- On the record
- Every call it makes to Discord is logged with what it did and when, so a person can pick up where it left off.
Industries that often run Discord
Questions about Discord
- Can it moderate our Discord?
- It flags problems for your moderators. It does not ban, kick or delete messages unless you choose to allow a specific action.
- What permissions does the bot need?
- Only read and send in the Channels it works in, plus Threads if it replies in them. Your Roles decide where it can go.
- Will it post announcements?
- Yes, the ones you write or approve, on the schedule you set.
