Integrations · E-Commerce
Put an AI employee to work in WooCommerce.
The store plugin for WordPress sites. Your AI employee connects to it over WooCommerce's web API, works at the approval level you set, and logs every action it takes.
What an AI employee can do in WooCommerce
- Your support agent reads WooCommerce order status and answers customers in email and chat.
- It flags orders stuck in processing before the customer notices.
- It records every conversation against the order it was about.
An example in WooCommerce
A small coffee roaster sells beans on its WordPress site. A customer calls: she ordered whole bean but wants it ground for a drip machine. The agent reads the WooCommerce Order, sees it is still Processing, and adds an Order note for the packer with the new grind. It confirms by email. When the same thing happens on an Order already marked Completed, it drafts a Coupon for the next bag and holds it for the owner's approval. In the CRM, the customer's record shows the call, the grind preference and what was done.
What stays with your people
You decide on discounts and refunds, and your packer decides whether a change can still be made.
The connection
- How it connects
- Over WooCommerce's web API (HTTPS), or an MCP server where one exists. Its key is stored as a secret, scoped to the job, and never written into the AI employee's instructions. Set it up yourself in the Studio, or have us do it.
- What it reads and writes in WooCommerce
- Order, Customer, Product, Order note, Coupon, Refund.
- Approval level
- Off, suggest, draft or autonomous, granted by you task by task. Outbound texts and deletions never pass draft.
- On the record
- Every call it makes to WooCommerce is logged with what it did and when, so a person can pick up where it left off.
Industries that often run WooCommerce
Questions about WooCommerce
- Does it need admin access to WordPress?
- No. It uses a WooCommerce API key scoped to orders and customers, and it cannot change your site, theme or plugins.
- Will it change order statuses?
- Only the changes you name. By default it adds Order notes and a person moves the status.
- Can it create coupons?
- It drafts them for your approval. You can let it issue a fixed kind, like free shipping on a reorder, if you want.
