Integrations · E-Commerce
AgentWorks agents connect to BigCommerce and automate order, customer and store operations.
An e-commerce platform for growing and mid-size brands. AgentWorks builds the agent around how your business uses it, and the agent records its work in your CRM so nothing it does is invisible. Get your assessment to see how it works in your business.
Get my Industry AssessmentWhat the agent does in BigCommerce
- Your order agent answers status and shipping questions from BigCommerce data.
- It handles address changes before the order ships and confirms them in writing.
- It logs wholesale inquiries as leads for the owner to price.
Where the work is recorded
An agent that cannot record what it did is a chatbot. Every agent writes orders, questions and returns, on the customer record, in the EngageSuite360 CRM your team already sees, so a person can pick up exactly where the agent left off.
