Integrations · E-Commerce
AgentWorks agents connect to Shopify and automate order, customer and store operations.
The storefront platform behind a large share of online shops. AgentWorks builds the agent around how your business uses it, and the agent records its work in your CRM so nothing it does is invisible. Get your assessment to see how it works in your business.
Get my Industry AssessmentWhat the agent does in Shopify
- Your support agent answers "where is my order?" from Shopify order data, around the clock.
- It starts the return or exchange and records the reason on the customer.
- It tells you which products draw the most questions, so the listing gets fixed.
Where the work is recorded
An agent that cannot record what it did is a chatbot. Every agent writes orders, questions and returns, on the customer record, in the EngageSuite360 CRM your team already sees, so a person can pick up exactly where the agent left off.
