Integrations · E-Commerce

AgentWorks agents connect to Amazon Seller and automate order, customer and store operations.

Amazon's marketplace for third-party sellers. AgentWorks builds the agent around how your business uses it, and the agent records its work in your CRM so nothing it does is invisible. Get your assessment to see how it works in your business.

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What the agent does in Amazon Seller

  • Your marketplace agent drafts replies to buyer messages inside Amazon's response window.
  • It flags listings with a rising return rate and records the reasons buyers give.
  • It keeps a running list of product questions you should answer on the listing.

Where the work is recorded

An agent that cannot record what it did is a chatbot. Every agent writes orders, questions and returns, on the customer record, in the EngageSuite360 CRM your team already sees, so a person can pick up exactly where the agent left off.

Industries that run Amazon Seller with agents