Integrations · Productivity

AgentWorks agents connect to Jira and automate scheduling, documents and project work.

Issue and project tracking for software and IT teams. AgentWorks builds the agent around how your business uses it, and the agent records its work in your CRM so nothing it does is invisible. Get your assessment to see how it works in your business.

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What the agent does in Jira

  • Your service desk agent turns client emails and calls into Jira tickets with the details filled in.
  • It tells the client where their ticket stands without pulling in an engineer.
  • It flags tickets about to miss their response time.

Where the work is recorded

An agent that cannot record what it did is a chatbot. Every agent writes meetings booked, documents sent and tasks created, on the right record, in the EngageSuite360 CRM your team already sees, so a person can pick up exactly where the agent left off.

Industries that run Jira with agents

ConsultingIT ServicesMarketing AgencyLegalEducationRecruiting

Other Productivity integrations

Google Calendar

Google's calendar, part of Google Workspace.

Google Drive

File storage and sharing in Google Workspace.

Notion

A workspace for notes, wikis and project boards.

GitHub

Code hosting and collaboration for software teams.

Zoom

Video meetings used by many client-facing businesses.