EngageSuite360 Free — the free-forever CRM shaped to your industry
EngageSuite360 Free is a completely free CRM for small businesses — contacts, companies, leads, deals with a kanban pipeline, tasks, activities, notes, calendar, documents, and reports. It costs $0 forever, requires no credit card, and sets up in under 5 minutes with industry templates covering 26 industries — real estate, consulting, construction, and more — so your pipeline speaks your language on day one.
What is the best free CRM for small businesses?
For a small business in a specific industry, the best free CRM is the one that already understands that industry. EngageSuite360 Free ships industry templates covering 26 industries: choose real estate and your deal pipeline reads New Lead → Pre-Qualified → Showing Scheduled → Offer Submitted → Under Contract → Closed; choose construction and it moves every job from Lead → Site Visit → Estimate → Bid Submitted through to won and completed work. Generic free CRMs make you build that yourself.
Every core module is genuinely included — this is a working CRM, not a crippled demo. The paid upgrade is not "more CRM": it is AI Agent-Works, AI employees that work your CRM for you. The free product stands entirely on its own.
What's included in EngageSuite360 Free?
All ten core CRM modules, included at $0 — contacts, companies, leads, deals, tasks, activities, notes, calendar, documents, and reports.
Contacts
Every person you do business with — full history, custom fields, and industry-specific terminology out of the box.
Companies
Organizations linked to their people, deals, and activity so nothing lives in a silo.
Leads
Capture and qualify new business with lead statuses shaped to how your industry actually sells.
Deals & Pipeline
A drag-and-drop kanban pipeline with stages pre-built for your industry — not a generic “Stage 1/2/3.”
Tasks
Follow-ups, to-dos, and reminders tied to the contact or deal they belong to.
Activities
Calls, emails, and meetings logged on a timeline, so anyone can pick up a relationship cold.
Notes
Free-form notes on any record — meeting recaps, site-visit details, client preferences.
Calendar
Appointments and deadlines in one calendar view, connected to your contacts and deals.
Documents
Store proposals, contracts, and files on the records they relate to.
Reports
Pipeline value, win rates, activity volume, and lead sources — real reporting, not a teaser.
Which industries does EngageSuite360 Free support?
Industry templates covering 26 industries, each with its own pipeline stages, terminology, and fields. Pick yours and the CRM arrives pre-shaped.
🏗️ Free CRM for Construction
Ready-made construction pipeline, terminology, and fields — free forever.
🏠 Free CRM for Real Estate
Ready-made real estate pipeline, terminology, and fields — free forever.
💼 Free CRM for Consulting
Ready-made consulting pipeline, terminology, and fields — free forever.
Free CRM vs paid: what do AI agents add?
The free CRM is complete on its own. The paid upgrade — AI Agent-Works — adds AI employees that operate the same CRM: answering calls, following up, drafting, and automating.
| Capability | EngageSuite360 Free | AI Agent-Works (paid) |
|---|---|---|
| Contacts, companies & leads | ||
| Deals & industry-shaped pipeline | ||
| Tasks, activities, notes & calendar | ||
| Documents & reports | ||
| Industry templates & terminology | ||
| Price | $0 forever | $397/mo, setup included (AI Front Desk) |
| AI employees (agents) working your CRM | ||
| Voice AI — agents answer & make calls 24/7 | ||
| Automated follow-up & workflow automation | ||
| AI drafting (emails, proposals, quotes) | ||
| Browser automation in your existing tools |
Is EngageSuite360 really free? And other questions
What is EngageSuite360 Free?
EngageSuite360 Free is a free-forever CRM from AgentWorks Studio, shaped to your industry. It includes contacts, companies, leads, deals with a kanban pipeline, tasks, activities, notes, calendar, documents, and reports — with pipeline stages and terminology pre-built for industries like real estate, consulting, and construction.
Is EngageSuite360 really free?
Yes. EngageSuite360 Free is free forever — not a 14-day trial and not a demo. There is no credit card required to sign up, and the core CRM never expires. AgentWorks Studio makes money when businesses choose to add paid AI agents on top of the free CRM, so the free product stays genuinely free.
What is included in the free plan?
All core CRM modules: contacts, companies, leads, deals and pipeline, tasks, activities, notes, calendar, documents, and reports — plus industry templates that set up pipeline stages, record terminology, and fields for your business type.
How is EngageSuite360 Free different from other free CRMs?
Most free CRMs are generic — you get "Contact" and "Deal" and build the rest yourself. EngageSuite360 Free is industry-shaped: pick real estate and your pipeline reads New Lead → Pre-Qualified → Showing Scheduled → Offer Submitted → Under Contract → Closed on day one. And when you are ready to automate, the upgrade path is AI employees that work inside the same CRM, not just more storage.
How long does setup take?
Under 5 minutes. Sign up, pick your industry template, and your CRM arrives pre-configured with the right pipeline stages, terminology, and fields. Import your contacts by CSV and you are working.
What do I get if I upgrade to a paid plan?
The paid product is AI Agent-Works: AI employees that work inside your CRM. Agents answer and make phone calls, follow up with leads automatically, draft emails and proposals, keep records updated, and run automation across the tools you already use. Your free CRM data carries over — nothing to migrate.
Do I need any AI features to use the free CRM?
No. EngageSuite360 Free is a complete, human-operated CRM with no AI required. AI agents are an optional paid upgrade you can add later — or never. The free CRM stands on its own.
Get a CRM shaped to your industry — free forever
Pick your industry, import your contacts, and you're working in under 5 minutes. No credit card. No trial clock. Add AI employees only if and when you want them.
Start free — no credit card