Integrations · Healthcare
AgentWorks agents connect to Cerner and automate patient communication and front-office work.
An electronic health record platform (Oracle Health). AgentWorks builds the agent around how your business uses it, and the agent records its work in your CRM so nothing it does is invisible. Get your assessment to see how it works in your business.
Get my Industry AssessmentWhat the agent does in Cerner
- Your front-office agent handles appointment calls and captures the reason for the visit.
- It sends reminders and records confirmations and cancellations.
- It routes anything clinical to the right person the same day.
Where the work is recorded
An agent that cannot record what it did is a chatbot. Every agent writes calls, requests and follow-ups, on the patient record in the CRM, in the EngageSuite360 CRM your team already sees, so a person can pick up exactly where the agent left off.
