Put an AI employee to work in Sabre.

What an AI employee can do in Sabre

• Your trip agent answers traveler questions about their itinerary around the clock.
• It collects the details an agent needs before rebooking a change.
• It records every change request on the traveler's file.

An example in Sabre

A corporate travel agency books for a handful of regional companies through Sabre. A traveler texts at dawn that her flight was cancelled. The agent confirms who she is, reads the PNR, and asks what matters most: getting there soonest or keeping the same airline. It writes her preferences and the traveler Profile notes into a request and places it on the Queue for a travel agent to rebook. It tells her someone is on it and texts again once she is rebooked. The whole exchange is recorded on her company's account in the CRM.

What stays with your people

Your travel agents rebook, ticket and apply fare rules; the agent never issues or changes a ticket.

The connection

How it connects

Over Sabre's web API (HTTPS), or an MCP server where one exists. Its key is stored as a secret, scoped to the job, and never written into the AI employee's instructions. Set it up yourself in the Studio, or have us do it.

What it reads and writes in Sabre

PNR, Profile, Queue, Ticket, Segment.

Approval level

Off, suggest, draft or autonomous, granted by you task by task. Outbound texts and deletions never pass draft.

On the record

Every call it makes to Sabre is logged with what it did and when, so a person can pick up where it left off.

Industries that often run Sabre

Questions about Sabre

Can the agent rebook in Sabre?

Not by default. It gathers what is needed and queues the change for an agent. You decide whether to allow it to hold options.

Does it see traveler profiles?

Only the parts its job needs, such as contact details and seat or airline preferences.