Put an AI employee to work in FourKites.

What an AI employee can do in FourKites

• Your load agent tells the shipper about a late load the moment it happens.
• It answers "where is my truck?" calls from live visibility data.
• It records every exception against the load and the customer.

An example in FourKites

A small freight brokerage moves produce for regional growers. FourKites shows a Load running behind with a new ETA past the receiver's dock Appointment. The agent calls the receiver's dock to ask if a later slot is open, texts the shipper what happened, and tells the broker who owns the load. When the grower calls asking where the truck is, it reads the live location and next Stop from FourKites. Every delay, call and new appointment is recorded against the load and the customer in the CRM.

What stays with your people

Your brokers negotiate rates, talk to carriers about service problems and decide on any penalty or credit.

The connection

How it connects

Over FourKites's web API (HTTPS), or an MCP server where one exists. Its key is stored as a secret, scoped to the job, and never written into the AI employee's instructions. Set it up yourself in the Studio, or have us do it.

What it reads and writes in FourKites

Load, Stop, ETA, Appointment.

Approval level

Off, suggest, draft or autonomous, granted by you task by task. Outbound texts and deletions never pass draft.

On the record

Every call it makes to FourKites is logged with what it did and when, so a person can pick up where it left off.

Industries that often run FourKites

Questions about FourKites

Does the agent contact our carriers?

Only if you want it to. Many brokerages keep carrier conversations with a person and let the agent handle shippers and receivers.

Can it reschedule dock appointments?

It can ask for a new time and record the answer. Confirming changes that affect cost waits for your broker.

Does it change load data in FourKites?

No. It reads visibility data and records what it did in your CRM.