Integrations · Logistics
AgentWorks agents connect to FourKites and automate shipment and customer updates.
Real-time freight visibility for shippers and carriers. AgentWorks builds the agent around how your business uses it, and the agent records its work in your CRM so nothing it does is invisible. Get your assessment to see how it works in your business.
Get my Industry AssessmentWhat the agent does in FourKites
- Your load agent tells the shipper about a late load the moment it happens.
- It answers "where is my truck?" calls from live visibility data.
- It records every exception against the load and the customer.
Where the work is recorded
An agent that cannot record what it did is a chatbot. Every agent writes shipments, exceptions and customer updates, on the account, in the EngageSuite360 CRM your team already sees, so a person can pick up exactly where the agent left off.
