Integrations · Legal
AgentWorks agents connect to MyCase and automate client intake and matter work.
Case management software for small and mid-size firms. AgentWorks builds the agent around how your business uses it, and the agent records its work in your CRM so nothing it does is invisible. Get your assessment to see how it works in your business.
Get my Industry AssessmentWhat the agent does in MyCase
- Your intake agent captures new inquiries after hours so no case goes to another firm.
- It reminds clients of deadlines and documents they owe.
- It records every client call on the case.
Where the work is recorded
An agent that cannot record what it did is a chatbot. Every agent writes intake answers, conflicts checked and next steps, on the matter, in the EngageSuite360 CRM your team already sees, so a person can pick up exactly where the agent left off.
