The Load Planning Agent confirms freight specs and dock appointments, matches equipment and cuts deadhead so your planners stay on the phone with shippers.
AgentWorks Studio Blog — articles by industry
The Inbound Receiving Agent books dock appointments, confirms ASNs with carriers, receives against POs and directs putaway, freeing your receiving lead.
The Load Planning Agent confirms freight details, matches trailers to freight and sequences multi-stop Loads with less deadhead so planners serve shippers.
The Customer Invoicing Agent bills from delivery data, captures detention from driver logs and packages dispute proof, so billing serves shippers.
The Shipment Agent tracks every Load across carriers, texts milestones, captures proof of delivery and flags delays, so reps stay with shippers.
The Freight Claims Agent gathers delivery photos and receipts, files claims inside the carrier's window and chases responses, freeing your claims desk.
The Shipment Exception Agent opens a case for every exception, tags its root cause, routes it to the right resolver and updates the shipper with a new ETA.
The Shipment Agent tracks every load across carriers, texts shippers at each milestone and captures proof of delivery, so reps stop logging into portals.
The Customer Invoicing Agent invoices from delivery data, captures detention and liftgate and applies lane rates so your billing clerk stays with shippers.
The Freight Claims Agent collects delivery photos and PODs, files claims on time and chases carriers so your claims desk stays with shipper accounts.
The Shipment Exception Agent catches late Loads, alerts shippers with revised ETAs and logs root causes by lane, so your reps stay with customers.
The OSHA Warehouse Safety Compliance Agent tracks forklift certifications, takes near-miss reports and runs training, so supervisors stay on the floor.