Your New Policy Quoting Agent Builds the Comparison While You Sell
The AgentWorks New Policy Quoting Agent takes the quote prep off your producers and account managers, the people who should be talking with the household that just called about a new home and two cars. The agent gathers the risk details, checks them against what each carrier needs, runs the comparative rater and builds the side-by-side. Your producer spends the time selling.
What it takes off your plate
Ask any independent agency owner where a new quote stalls. The prospect calls, the producer takes some details over the phone, then realizes the carrier needs the roof year, the prior carrier and the second driver's license number. A follow-up email goes out. The prospect answers half of it. The comparative rater helps, but every answer still has to be checked and re-keyed, and a missing field sends the quote back.
Then the comparison gets built in a spreadsheet that is outdated the moment a carrier changes its rate. By the time the producer calls back with numbers, the household has heard from a direct writer. The cost is producer hours spent on data entry and quotes that arrive after the prospect has moved on.
What the New Policy Quoting Agent does, step by step
The New Policy Quoting Agent starts with the conversation that gets the details in.
- Sends the intake. When a new quote request comes in by phone, web form or email, the agent sends the prospect a structured intake by text or email, with the questions for the lines they asked about: home, auto, umbrella, or a small commercial package.
- Chases what is missing. If the prospect skips the roof details or the prior policy information, it follows up by text and email until the file is complete, and answers simple questions about what a field means.
- Confirms the timeline. It tells the prospect when to expect the quote and which producer will call, so they are not shopping elsewhere while they wait.
- Validates against carrier requirements. It checks each answer against each carrier's appetite and underwriting guidelines and flags anything that would get the submission kicked back.
- Submits to the comparative rater. It enters the complete risk once into your comparative rater and collects the returned quotes.
- Builds the comparison. It assembles a clean side-by-side of coverages, limits, deductibles and premiums across carriers, with the agency's recommended option highlighted and the reason noted, for the producer to review before it goes to the household.
The agent prepares; the licensed producer recommends and binds.
Where the work is recorded
Every intake message, follow-up and answer is logged on the prospect's record in the CRM your agency already uses. When the prospect calls with a question, whoever picks up sees what was asked, what was answered and where the quote stands, and picks up exactly where the agent left off.
The risk details and quotes land in your agency management system, attached to the prospect and the lines being quoted, so nothing is re-keyed when the policy binds. The next morning the producer sees a short list: quotes ready for review with the side-by-side attached, files still waiting on the prospect, and submissions a carrier flagged. An agent that could not show that work would be a chatbot.
For more on the quoting side of agency work, read how agencies stop losing hours to portal hopping across carriers and the commercial quoting tools independent agencies use.
What your people do instead
Your producers call the prospect back with a recommendation, not a list of questions. They explain why the umbrella matters, walk a young family through deductibles, and ask for the referral. Your account managers serve the policyholders already on the books instead of re-entering data. The owner spends time on carrier relationships and new producers instead of chasing quote status.
Households remember the agency that asked every question once, came back quickly and explained the choice clearly. The New Policy Quoting Agent keeps the intake and the paperwork moving so your people can give the prospect on the phone their full attention.
One next step
Quoting may be the first job to hand over, or renewals and service requests may come first. The free Insurance Industry Assessment reviews your quoting, service and renewal workflows and shows which one an agent should take first. To see every insurance agent AgentWorks deploys, visit the insurance industry page.
See where the New Policy Quoting Agent would start in your insurance business.
I'm Franklin, the Insurance ambassador here. The free Industry Assessment reads your website and asks how calls, follow-ups and records happen today, then shows the first workflow worth handing to an agent like this one — and what your team gets back. Leave your email and I'll send the link.
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