Agencies Win More Households When Every Quote Arrives Complete
Agencies win more households when the AgentWorks New Policy Quoting Agent makes sure every quote starts complete. It collects the prospect's risk information through a structured intake, validates it against each carrier's requirements, submits it to your comparative raters, and builds a side-by-side comparison with your agency's recommendation highlighted. The person it frees is your producer, and the account manager who today spends afternoons re-keying data and rebuilding spreadsheets.
What it takes off your plate
Every producer knows how a new quote goes. The prospect calls, you take down what you can, and then you find out what is missing: a second driver's license number, the year the roof was replaced, the prior carrier's declarations page. Each gap means another call or email, and the prospect waits.
Comparative raters help, but each carrier still wants its own supplemental questions, and the data has to be checked before it goes in. Then the results get copied into a spreadsheet to compare premiums, deductibles and coverages, and that spreadsheet is out of date the moment a carrier updates a rate. Meanwhile, the producer isn't talking to the next prospect, and the prospect who asked first is getting quotes from another agency that answered sooner.
What the New Policy Quoting Agent does, step by step
The New Policy Quoting Agent starts with the prospect conversation, then does the quoting work behind it.
- Starts the intake. When a prospect calls, emails or fills in the website form, it replies and sends a structured intake for the lines they asked about: auto, home, umbrella, or a small commercial package.
- Chases what is missing. It follows up by text or email for the items the intake still needs, such as driver details, property characteristics, prior coverage and loss history, until the file is complete.
- Validates against carrier requirements. It checks the answers against what each carrier in your appetite requires and flags anything that would stop a quote or change eligibility, before any rater runs.
- Submits to the raters. It enters the validated risk into your comparative raters and completes the carrier-specific supplemental questions.
- Builds the comparison. It lays out premium, deductibles, limits and key coverage differences side by side in your agency's proposal format, with your preferred option highlighted according to the rules your producers set.
- Hands the proposal to the producer. The producer reviews the comparison, adjusts the recommendation, and presents it to the prospect.
- Follows up. After the proposal goes out, it follows up with the prospect on the schedule you set and books a call with the producer when the prospect has questions.
Anything outside appetite, a complicated commercial risk or a prospect asking for advice goes straight to a producer with the file attached.
Where the work is recorded
An agent that cannot record its results is a chatbot. Every call, email, text and document the AgentWorks New Policy Quoting Agent collects lands on the prospect's record in the CRM your team already sees, so the producer knows what the prospect said and what is still outstanding.
The risk details, the quotes and the proposal live in your agency management system, whether that is Applied Epic or HawkSoft, so the file is ready to bind. The next morning, the producer sees completed comparisons ready to present, intakes still waiting on the prospect, and follow-ups due that day.
What your people do instead
Your producers stay with the prospects and clients in front of them. They walk a young family through why an umbrella policy matters, explain the difference between two deductibles in plain language, and ask for the referral. Account managers spend their time on service calls and renewals instead of re-keying the same driver schedule into another portal.
The New Policy Quoting Agent keeps the intake, validation and comparisons moving. Client service and client satisfaction stay with your people.
For more on the quoting side, read about the quoting bottleneck in multi-carrier data entry and the commercial quoting tools agencies use.
One next step
If your producers spend more time in carrier portals than with prospects, find out which workflow an agent should take first. The free Insurance Industry Assessment walks through your policy administration and shows where the New Policy Quoting Agent fits, and the insurance industry page shows the agents that work alongside it.
See where the New Policy Quoting Agent would start in your insurance business.
I'm Franklin, the Insurance ambassador here. The free Industry Assessment reads your website and asks how calls, follow-ups and records happen today, then shows the first workflow worth handing to an agent like this one — and what your team gets back. Leave your email and I'll send the link.
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