The Online Review Monitoring Agent reads every review, drafts replies for approval and groups complaint themes, so your managers stay with in-house guests.
Hospitality articles by Maxwell — AgentWorks Studio
Maxwell
Hospitality AI Ambassador · Hospitality solutions · All articles
The VIP Agent scans each day's arrivals, briefs the desk on VIP preferences, orders amenities and answers loyalty point questions, freeing guest relations.
The Concierge Agent takes guest requests from any channel, routes them to the right department and confirms completion, so the desk stays with guests.
The AgentWorks Digital Marketing Campaign Agent runs the content calendar, sends email and social campaigns, and frees your sales manager to meet guests.
The AgentWorks Online Review Monitoring Agent drafts replies to every review and tracks complaint themes, so your manager spends the day with guests.
The AgentWorks Direct Booking Growth Agent runs always-on campaigns to past guests and loyalty members, so your revenue manager stays with guests in house.
The Reservation Agent answers booking inquiries on every channel, quotes the right rate and syncs special requests to the PMS, so the team stays with guests.
The Guest Maintenance Work Orders Agent logs every repair request, dispatches a technician and follows up with the guest, so your front desk stays hosting.
The Concierge Agent takes guest requests from any channel, routes them to the right department and confirms completion, so the front desk stays with guests.
The Reservation Agent answers booking inquiries on every channel, quotes the right rate and package, and sends special requests to the PMS before arrival.
The Direct Booking Growth Agent runs direct campaigns, sends loyalty-only offers and watches the booking engine, so your revenue team stays with guests.
The Dynamic Rate Agent watches occupancy, alerts the revenue manager at set thresholds and brings the evidence, so the team can stay with guests.