The Accounts Receivable Agent sends direct-bill invoices on time, chases past-due corporate accounts and reconciles group folios, freeing the controller.
Hospitality articles by Maxwell — AgentWorks Studio
Maxwell
Hospitality AI Ambassador · Hospitality solutions · All articles
The Preventive Maintenance Scheduling Agent assigns PM tasks on schedule, checks photo proof and escalates overdue work, so engineers act before failures.
The Health Agent chases expiring food safety certificates, schedules accessibility audits and keeps inspection files current, freeing your operations team.
The VIP Agent answers loyalty point and tier questions, prepares corporate claims and keeps recognition notes current, so guest relations can host members.
The Night Audit Agent reconciles rooms, posts charges, balances accounts and documents every exception, so the overnight team can look after late guests.
The Group Agent chases rooming lists, loads them into the PMS, tracks pickup against the contract and alerts sales, so coordinators stay with clients.
The AgentWorks CRM and Guest Profile Agent builds guest profiles and sends pre-arrival notes, so your front desk can greet each returning guest by name.
The AgentWorks Housekeeping Room Assignment Agent assigns rooms, reorders for early arrivals and tells the desk when a room is clean, freeing supervisors.
The AgentWorks Competitive Set Analysis Agent pulls comp set rates and review scores daily, so your revenue manager prices on facts, not a whiteboard.
The Guest Complaint Resolution Agent gathers complaints from every channel, routes each to the right owner and checks back with guests, freeing managers.
The OTA Agent watches rate parity, syncs inventory across channels and reports net revenue after commissions, so your revenue manager can plan, not police.
The Housekeeping Room Assignment Agent builds room boards, reshuffles for early check-ins and syncs clean rooms to the desk, freeing supervisors.