The Follow-Up Agent sends each text or email when it is due, stops the moment someone replies, and logs every touch, so the owner stays with the customer.
AgentWorks Studio Blog — articles by industry
The Scheduling Agent books, confirms and reschedules by call, text and email, fills no-show gaps, and logs every change so your people stay on the job.
The Customer Service Agent answers routine questions from your own policies and opens a request for the rest, so your people handle what needs judgment.
The Front Desk Agent answers the calls, texts and chats your team can't take, books or routes each one, and logs it so your people stay with customers.