Your Interview Feedback Collection Agent Chases Every Scorecard
The Interview Feedback Collection Agent takes the scorecard chase off your recruiter's desk. The AgentWorks Interview Feedback Collection Agent reminds every panelist, collects what they wrote, books the debrief around the people who need to be in it, and puts a written summary in front of the hiring manager before the meeting starts. Your recruiter stays on the phone with the candidate, where the placement is actually won or lost.
What it takes off your plate
Ask any agency owner where a hot req goes cold and the answer is rarely the interview. It is the week after. The candidate did well, the panel liked them, and then nothing comes back. One interviewer submits a scorecard with two lines on it. Another says they will write it up tonight and never does. A third is travelling. The debrief gets moved once, then again, because the one panelist whose opinion the hiring manager trusts is out.
Your recruiter spends that week sending the same polite nudge to people who do not report to them, while the candidate texts asking for news. By the time the client company is ready to decide, the candidate has signed somewhere else. The cost is not only the lost placement. It is every hour your recruiter spent chasing paperwork instead of calling the next candidate, prepping the finalist or talking to the client about the next req.
What the Interview Feedback Collection Agent does, step by step
The communication comes first, because that is where the time goes.
- Sends the scorecard request as the interview ends. Each panelist gets an email with the scorecard link, the candidate's name and the req, while the conversation is still fresh.
- Chases the missing ones. If a scorecard is not in by the end of the day, the Interview Feedback Collection Agent sends a reminder, then a text through Twilio the next morning. It keeps chasing on the schedule you set and tells your recruiter only when a panelist has gone quiet for good.
- Asks for the missing parts. When a scorecard comes back half filled in, it replies to that interviewer and asks for the sections left blank, so the debrief is not built on one line of notes.
- Books the debrief. It reads the panel's calendars in Google Calendar, finds a time when the hiring manager and the panelists who matter are free, sends the invite with a Zoom link, and moves it if someone drops out.
- Keeps the candidate warm. It sends the candidate a short note saying the panel is finishing its feedback and when to expect news, so they hear from you instead of wondering.
Then the data work:
- Collects the scorecards in one place. Every scorecard is attached to the candidate and the req.
- Writes the feedback summary. It lines up what each panelist said against the criteria on the scorecard, notes where they agree, and flags where they disagree so the room spends its time on the real question.
- Suggests a next step. The summary ends with a recommendation drawn only from the scorecards. The hiring manager reads it, discusses it and makes the decision. The agent never decides for them.
Where the work is recorded
An agent that cannot record its work is a chatbot. Every reminder, text, reply and scorecard lands on the candidate's record in Bullhorn and on the client company's record in your CRM, with the date it happened. When your recruiter opens the req the next morning, they see which panelists submitted, which were chased and when, the debrief time on the calendar, and the summary waiting to be read.
If the candidate calls, whoever picks up can see exactly where things stand without asking around. If the hiring manager wants to revisit a panelist's comments after the offer goes out, they are on the record, not in someone's inbox.
What your people do instead
Your recruiters go back to the conversations only a person can hold. They call the finalist to hear how the interview felt from their side. They prep the candidate for the offer conversation and learn what else they are weighing. They talk to the hiring manager about fit, timing and compensation, and they work the next req with a clear head.
That is the work that earns repeat business from client companies and referrals from candidates. The Interview Feedback Collection Agent keeps the paperwork moving around your team so that client service stays with the people.
If scheduling the first round is where your reqs stall, read how agents handle interview calendars for candidates to fill roles and scheduling candidate interviews for client companies. Feedback collection picks up where those leave off.
One next step
Not sure whether feedback, scheduling or sourcing should come first for your desk? The free Industry Assessment for recruiting shows which workflow an agent should take first. You can also see every agent built for staffing firms on the AgentWorks recruiting page, including the Interview Feedback Collection Agent.
See where the Interview Feedback Collection Agent would start in your recruiting business.
I'm Paige, the Recruiting ambassador here. The free Industry Assessment reads your website and asks how calls, follow-ups and records happen today, then shows the first workflow worth handing to an agent like this one — and what your team gets back. Leave your email and I'll send the link.
Paige replies from recruiting@agentworksstudio.com. One email with the link — no list, no drip, unless you ask for the weekly letter. Or go straight there →