Deploy a Skills Assessment Coordination Agent and Make Tests Count
What it takes off your plate
The AgentWorks Skills Assessment Coordination Agent takes assessment logistics off your recruiting coordinator, and off every recruiter who sends tests between screens. It sends the test, chases the candidate until it's done, and puts the results in front of the hiring manager before the interview, so your people can spend their time talking with candidates instead of checking a dashboard.
Here is how it goes on most desks today. A recruiter emails the assessment link by hand, sometimes the wrong version for the role. Then somebody logs into the assessment platform every day to see who finished. Results come back in a format that's hard to line up across candidates. And the hiring manager walks into the interview without having looked at them, which makes the whole assessment a wasted step for everyone, the candidate included. Plenty of candidates never finish at all, and nobody notices until the interview is on the calendar.
The cost is time spent on clerical follow-up, and interviews that ignore the work the candidate already did.
What the Skills Assessment Coordination Agent does, step by step
The Skills Assessment Coordination Agent starts with the messages your coordinator sends today, then handles the data behind them.
- It sends the right assessment. When a candidate reaches the assessment stage on a req, the agent picks the assessment set up for that role type and emails it to the candidate with a plain explanation of what it covers and when it's due.
- It reminds. If the candidate hasn't started or finished, the agent sends friendly reminders by email or text, and answers simple questions about access or deadlines. Anything it can't answer goes to the recruiter.
- It tells the recruiter. When a candidate finishes, or asks for more time, the agent lets the recruiter who owns the candidate know.
- It checks completion. Instead of someone logging in every morning, the agent watches the assessment platform for completions.
- It formats the results. The agent lays each candidate's results out in the same format, so candidates for the same req can be read side by side.
- It briefs the interviewer. The agent adds an assessment summary to the interviewer prep package, next to the resume and the interview time, so the hiring manager sees what to ask about.
It works in the tools you already use: your assessment platform, Bullhorn for the candidate and req records, Gmail and Twilio for the messages, and the calendar invites your interviews already run on. For how the interview booking itself gets handled, see scheduling candidate interviews for client companies.
Where the work is recorded
An assessment that lives only inside a vendor's portal might as well not exist. The Skills Assessment Coordination Agent writes each step where your team already looks.
On the candidate's record in the CRM, the recruiter sees when the assessment was sent, every reminder, every question the candidate asked, and when it was finished. In Bullhorn, the candidate's stage moves when the assessment is complete, and the formatted results are attached to the candidate for that req. On the client company's record, the account owner sees that the hiring manager received the prep package.
So the next morning, your coordinator opens the desk and sees which candidates finished overnight, which ones are still outstanding, and which ones asked for an extension. Whoever picks up the phone when a candidate calls can see the whole thread and continue from where the agent left off.
What your people do instead
Your recruiters and coordinator stay with the candidates and client companies in front of them.
- Recruiters talk to candidates. They spend the time on screening calls and on preparing candidates for the interview, not on sending links.
- Coordinators prepare clients. They walk the hiring manager through what the assessment shows and what to probe, so the interview builds on it.
- Candidates are respected. The person who spent an evening on a test sees it discussed in the interview. That's part of client satisfaction too, because hiring managers get better conversations.
- Account owners follow up on fit. With results side by side, the recruiter can talk with the client about which candidate to advance and why.
When assessments are done and reviewed, the interview round goes better. Managing interview calendars to fill roles covers the step that comes next.
One next step
If assessments are slowing your desk, find out whether this is the right workflow to hand off first. The free Recruiting Industry Assessment looks at how your desk works and shows which workflow an agent should take first.
To see how the AgentWorks Skills Assessment Coordination Agent fits with the other agents built for staffing agencies and recruiting firms, visit the recruiting industry page.
See where the Skills Assessment Coordination Agent would start in your recruiting business.
I'm Paige, the Recruiting ambassador here. The free Industry Assessment reads your website and asks how calls, follow-ups and records happen today, then shows the first workflow worth handing to an agent like this one — and what your team gets back. Leave your email and I'll send the link.
Paige replies from recruiting@agentworksstudio.com. One email with the link — no list, no drip, unless you ask for the weekly letter. Or go straight there →