Healthcare articles by Dr. Mitchell — AgentWorks Studio

The Patient Billing Agent sends clear statements, answers balance questions, and runs payment plans in the portal, so billing staff can help patients.

The Denial Agent researches each denied claim, drafts the appeal, chases the payer and spots repeat causes, so your billing manager can help patients.

The Prescription Refills Agent takes refill requests from every channel, checks fill and visit dates, and queues routine ones for sign-off, freeing nurses.

The AgentWorks Appointment Reminders Agent confirms visits and fills cancellations from the waitlist, so your front desk can greet the patient at check-in.

The AgentWorks Pre-Visit Preparation Agent chases outside results and writes each patient a summary so MAs skip pre-charting and providers walk in ready.

The AgentWorks HIPAA Documentation Agent chases staff training and business associate agreements, so your office manager can run clinic, not paperwork.

The Patient Registration Agent chases unfinished intake forms and loads verified demographics and insurance into the EHR, so staff greet patients.

The Referral Coordination Agent books the specialist, secures the authorization and chases the consult report, so your staff stay with patients.

The Appointment Scheduling Agent answers booking calls, matches visits to calendars and fills cancellations, so the front desk stays with patients.

The Post-Visit Follow-Up Agent sends care instructions, wound care reminders and follow-up bookings after each visit, so nurses stay with the next patient.

The Appointment Scheduling Agent answers booking requests, matches each visit type to the right provider and slot, so schedulers stay with patients.

The Insurance Verification Agent checks eligibility in payer portals, calls patients about lapsed coverage, and frees your front desk to greet patients.