AgentWorks Studio Blog — articles by industry

The Capacity Agent tracks attendance by slot, class and instructor, recommends schedule changes and tells members, so your manager runs classes.

The Utilization and Capacity Planning Agent reads time entries, weighs the pipeline and tells the practice lead who rolls off when, before any scramble.

The Time Tracking and Utilization Agent prompts techs for time before tickets close, flags unlogged work and builds utilization dashboards.