The Loyalty Program Agent tracks travelers' balances, warns before points expire and spots status chances on each booking, so advisors can plan trips.
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The VIP Agent answers loyalty point and tier questions, prepares corporate claims and keeps recognition notes current, so guest relations can host members.
The VIP Agent scans each day's arrivals, briefs the desk on VIP preferences, orders amenities and answers loyalty point questions, freeing guest relations.
The AgentWorks Direct Booking Growth Agent runs always-on campaigns to past guests and loyalty members, so your revenue manager stays with guests in house.
The Direct Booking Growth Agent runs direct campaigns, sends loyalty-only offers and watches the booking engine, so your revenue team stays with guests.