The Warranty Agent checks each claim against the order, collects photos, starts the replacement and tracks cost per SKU, freeing your support rep.
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The AgentWorks Endorsement Agent takes policy change requests, files the right carrier form and sends the updated dec page, freeing CSRs for policyholders.
The Review Agent watches every channel, drafts replies for approval, asks buyers for reviews after delivery, and frees your support lead for customers.
The AgentWorks First Notice of Loss Agent takes the loss details, verifies coverage and files with the carrier, so your CSR stays with the policyholder.
The Complaint Resolution Agent gathers complaints from every channel, pulls the booking and routes each case, so advisors can focus on the fix.
The AgentWorks Carrier Communication Agent tracks endorsements, loss runs and billing requests with each carrier, so CSRs answer on the first call.
The Customer Communication Agent sends confirmations, tracking and delay notices before customers ask, so your support team stops pasting tracking numbers.
The Post-Trip Follow-Up Agent routes supplier refund claims, sends the survey, and times the next-trip offer, so advisors stay with travelers booking now.
The Inquiry Triage Agent reads every customer message, looks up the order, answers the routine questions and routes the rest so your team can help buyers.
The Customer Service Agent answers routine questions from your own policies and opens a request for the rest, so your people handle what needs judgment.